Logistics Diploma


1 year


Brisbane, Hobart


Logistics Diploma – TLI50410

(Release 3)


A general qualification for the integrated management of logistics.

Successful completion will require the self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others. Applications involve participation in the development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams, including those concerned with planning and evaluation functions. Group or team coordination may be involved.

Successful completion of the licensing units within the qualification must align with applicable licensing and regulatory requirements.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

  • Logistics Manager

Pathways Information

Not Applicable

Licensing/Regulatory Information

Refer to Description

Entry Requirements

Not Applicable

Employability Skills Summary

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill 


  • Communicate effectively with managers, staff, clients and suppliers in the course of logistics management
  • Listen to and interpret complex verbal information related to logistics management including the clarification and confirmation of work requirements and the receiving of operational feedback
  • Read and interpret applicable regulations, policy documents, strategic plans, technical data, signage, labels, safety management systems, tenders, contracts, project plans, etc.
  • Speak clearly and directly on diverse and complex matters related to logistics management including sharing data, requirements and procedures relevant to operations, issuing clear and timely instructions, communicating operational details to internal and external stakeholders, and providing support and feedback to staff
  • Write complex documents including communicating with internal and external stakeholders and preparing risk assessment reports and plans, project plans, specifications, tenders and technical reports
  • Responsibly negotiate complex issues with others in the course of logistics management including resolving conflict, obtaining resources necessary to achieve objectives, creating and finalising contracts, and negotiating processes and procedures appropriate to statutory and legal requirements
  • Recognise and interpret non-verbal signs, signals and behaviour
  • Establish and implement organisation’s communication systems and procedures
  • Establish and use networks including active involvement in business or professional networks and the building of relationships to provide benefits for the team and organisation
  • Use numeracy effectively to understand operational and costing data, prepare budgets, perform calculations, forecast resource requirements, and audit performance


  • Provide leadership to staff
  • Manage the resolution of any interpersonal conflicts that may arise in the course of logistics management
  • Motivate staff
  • Provide opportunities for staff to achieve and maintain competence
  • Coach, mentor and give feedback to staff
  • Provide information, instruction, training and supervision
  • Manage the avoidance and prevention of harassment of others in the workplace
  • Ensure the active participation of team members in meeting goals and objectives
  • Collaborate with staff and others in the course of logistics management
  • Work collaboratively with suppliers and clients in the context of supply chain management
  • Define a role as part of a team including identifying the strengths of team members, understanding relationships between team members and understanding the roles and relationship between and among manager, team leaders, supervisors, etc.
  • Work with staff and other persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

  • Develop practical solutions for problems arising in the course of logistics management including assessing hazards and ensuring there are plans or processes to manage identified risks, monitoring issues which arise in the course of operations and creating, implementing and applying risk management systems
  • Manage hazards and risks in complex and diverse situations that may occur in the course of logistics management
  • Solve problems in teams including allocating roles and responsibilities in response to changes in environment or circumstances, coordinating requirements and issues, and evaluating and monitoring performance
  • Show independence and initiative in identifying problems and solving them
  • Resolve customer concerns in relations to complex project issues including resolution of contract issues and the achievement of quality requirements and deadlines
  • Test assumptions taking the context of data and circumstances into account
  • Audit and review systems and plans

Initiative and enterprise 

  • Modify activities dependent on differing work situations and contingencies
  • Take appropriate initiatives in complex and diverse situations such as those above
  • Recognise and respond to changes in internal and external operating environments
  • Contribute to and manage continuous improvement processes
  • Be creative in approaches to change and innovation, in response to conflicts in coordination and allocation of resources and in both in encouraging input from staff and interactions between and amongst staff and teams
  • Translate ideas into action including applying consultative processes, developing plans, applying new technologies and concepts and gaining the support of internal and external stakeholders
  • Value input from staff
  • Manage the response to any contingencies and changes in equipment, standard operating procedures and the working environment

Planning and organising 

  • Establish operational and emergency plans, systems and procedures for the organisation
  • Allocate people and other resources to tasks including adapting allocations to cope with contingencies, delegating tasks and responsibilities to capable staff and clearly defining responsibilities
  • Establish and implement systems and procedures for maintaining compliance with applicable regulations and codes of practice
  • Establish and implement workplace security and safety management systems (where applicable)
  • Monitor, evaluate and report on operational performance and compliance
  • Collect, analyse, interpret and organise information needed during logistics management activities
  • Prepare scope of work and work plans for self and team members
  • Be resourceful in planning for and assessing risk
  • Ensure feedback and other data contribute to improvements in operational effectiveness
  • Manage time and priorities in the course of logistics management
  • Ensure feedback and other data contribute to improvements in operational effectiveness


  • Interpret and apply relevant regulations and instructions
  • Establish and follow own work plans and schedules
  • Evaluate and monitor own work performance
  • Take responsibility for meeting own objectives
  • Have confidence in own vision and goals
  • Develop trust and confidence in staff and customers
  • Maintain effective networks


  • Organise learning and assessment activities for others in the workplace
  • Manage adaptation of self and others in the workplace to any changes in systems, equipment and procedures and the workplace operating environment
  • Be open to new ideas and change and in particular facilitate and support change processes with staff and apply previous experience and feedback in formulating improvements to practice
  • Provide opportunities for instruction, coaching and mentoring others in the workplace as required
  • Contribute to the assessment of the competence of others in the workplace
  • Encourage the creation of a learning community in the workplace
  • Identify training needs for personnel and ensure that delegated tasks provide individuals with opportunities for development
  • Adapt own competence in response to any changes in logistics management processes
  • Update own knowledge and skills required for logistics management activities


  • Use complex equipment and IT systems required during logistics management activities involved in transport, logistics, freight forwarding and customs broking
  • Apply a range of basic IT skills
  • Use IT to organise and access data including the monitoring of logistics processes, the tracking of items and the recording and reporting of system status
  • Applying IT as a management tool to store and organise data
  • Implement and monitor operational and maintenance procedures and systems for equipment used during logistics management activities involved in transport, logistics, freight forwarding and customs broking
  • Implement and monitor the application of OH&S procedures when using IT and office equipment and facilities.

Packaging Rules

Requirements for completion of the qualification:

A successful assessment outcome for a total of 14 units of competency comprising:

  • 1 core unit plus
  • 7 technical elective units


1 year


Brisbane – Hobart