Travel and Tourism Diploma


1 year


Sydney, Brisbane, Hobart


Travel and Tourism Diploma – SIT50112  

(Release 3)

This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate tourism and travel operations or marketing and product development activities. They operate independently, have responsibility for others and make a range of operational business decisions.

Job roles 

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Possible job titles include:

  • manager:
  • inbound groups
  • inbound sales
  • incentives
  • tour operations
  • marketing
  • operations
  • product
  • reservations
  • retail travel agency
  • sales
  • visitor information

Pathways Information

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways into the qualification 

It is strongly recommended that individuals entering this qualification hold SIT30112 Certificate III in Tourism, SIT31312 Certificate III in Travel or SIT30612 Certificate III in Events.

Pathways from the qualification 

After achieving this qualification, individuals may engage in further learning in vocational or higher education through Advanced Diploma and Degree qualifications in Tourism, Travel and other Business disciplines.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills. The individual must either:

  • Be formally assessed through a training program or recognition process, against one of the unit clusters below.


  • Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

Packaging Rules

17 units must be completed:

  • 10 core units
  • 7 elective units


1 year


Sydney – Brisbane – Hobart